Cart
0
Let’s Clear Things Up
Quick answers to the things pet parents ask us most, all in one place
What can I find at Pet Choice?
Pet Choice brings together a thoughtfully selected range of products for everyday pet life, including clothing, food, toys, accessories, and grooming essentials. We focus on practical products that add comfort, convenience, and a little more joy to life with your pet.
Where does Pet Choice ship?
We ship internationally, including to the USA, UK, Canada, and many other countries worldwide. Available shipping options and costs are calculated at checkout based on your destination.
When will my order arrive?
Orders are typically processed within 1–3 business days. Estimated delivery is 5–10 business days for the USA, UK, and Canada, and 6–12 business days for other international destinations. Please keep in mind that customs and local carrier delays can occasionally affect delivery times.
How can I track my order?
Once your order has shipped, we’ll send you a shipping confirmation with tracking information, when available. You can use your tracking number to follow your package as it makes its way to you.
What if my order arrives damaged or incorrect?
If something isn’t right with your order, please contact us as soon as possible after delivery. Whether an item arrives damaged, opened, or isn’t what you ordered, we’ll review the details and work with you toward an appropriate solution.
Do I have to pay customs or import fees?
International orders may be subject to customs duties, import taxes, VAT, or other local charges. These fees vary by destination and are generally the customer’s responsibility.